Study of the current and favorable situation of enablers on the profitability of banks listed on the stock exchange based on the EFQM model (Case studies: New Economy Bank)

Document Type : Original Article

Authors
Sayed Mohammad Hossein Ghoreshi 1
SHADI Shahverdiani 2
Farzaneh Rahmanizadeh 3
1 Master of Financial Management, Electronic Branch, Islamic Azad University, Tehran, Iran.
2 Assistant Professor of Financial Management, Shahr-e-Qods Branch, Islamic Azad University, Tehran, Iran.
3 Assistant Professor of Financial Management, Electronic Branch, Islamic Azad University,Tehran, Iran
10.30495/jik.0621.23462
Abstract
The aim of this study was to study the current and favorable situation of enablers on the profitability of banks listed on the stock exchange based on the EFQM model. In today's changing and changing world, organizations, banks, and financial institutions have undergone many changes and it is necessary to adopt appropriate policies and tools to integrate and improve their performance. Given the speed and volume of information and the challenges ahead, the need to have criteria for positioning and planning based on strengths and weaknesses makes it all the more necessary and important. in this study, due to the many weaknesses in the planning and performance evaluation processes of different areas and their results, the implementation of the EFQM organizational excellence model to determine the criteria and characteristics of excellence and managers' knowledge of the positions of the New Economy Bank Is taken into account & Through self-assessment, while determining the current status of managers and employees of New Economy Bank and comparing it with goals, strengths and weaknesses and areas for improvement in each of the criteria of empowerment, the EFQM organization excellence model for bank profitability is identified.Based on this, and according to the obtained data, it has been determined that there is a significant difference between the current situation and the desired empowerment criteria in the organization under study. Profitability in banks.Also, the results of the research show the effect of the implementation of the EFQM model on the overall improvement of the New Economy Bank.
Keywords
"EFQM Organizational Excellence Model"
"Profitability"
"New Economy Bank"

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