دانش سرمایه‌گذاری

دانش سرمایه‌گذاری

اولویت‌بندی و تحلیل ساختاری پیشران‌های توسعه منابع انسانی مبتنی بر رویکرد قابلیت‌های پویا در صنعت بانکداری

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشجوی دکتری، گروه مدیریت دولتی، واحد قزوین، دانشگاه آزاد اسلامی، قزوین، ایران
2 استادیار، گروه مدیریت دولتی، واحد قزوین، دانشگاه آزاد اسلامی ، قزوین ،ایران،
3 استاد گروه مدیریت دولتی، واحد قزوین، دانشگاه آزاد اسلامی، قزوین، ایران
4 دانشیار گروه مدیریت دولتی، دانشکده مدیریت، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
چکیده
پژوهش حاضر با هدف اولویت‌بندی و تحلیل ساختاری پیشران‌های توسعه منابع انسانی مبتنی بر رویکرد قابلیت‌های پویا در صنعت بانکداری انجام شده است. این پژوهش با روش آمیخته (کیفی-کمی) در دو بخش اجرا شد: در بخش اول، با مرور نظام‌مند ادبیات، پیشران‌های کلیدی شناسایی و در قالب ۸ عامل محوری دسته‌بندی شدند. در بخش دوم، ماتریس اثرات متقابل ساختاری ۸×۸ در اختیار ۱۸ نفر از خبرگان دانشگاهی و مدیران اجرایی بانک کشاورزی شعب استان تهران قرار گرفت که به روش هدفمند انتخاب شدند. داده‌های حاصل از پرسش‌نامه‌های زوجی با نرم‌افزار میک‌مک تحلیل شد.

یافته‌ها نشان داد سیستم از پایداری بالایی برخوردار و نرخ پرشدگی ماتریس ۸۴.۳۷٪ است. متغیرهای «آموزش و به‌کارگیری فناوری‌های نوین در منابع انسانی» و «پایداری و انعطاف‌پذیری سازمانی» با بالاترین قدرت هدایت و اثرگذاری خالص، به‌عنوان نافذترین پیشران‌های سیستم شناسایی شدند. در مقابل، «مدیریت منابع انسانی پویا و کارآمد» به‌عنوان هدف نهایی و متغیرهای «بازآفرینی و تطبیق منابع و ساختارها» و «فرهنگ یادگیری و نوآوری مستمر» به‌عنوان متغیرهای اثرپذیر تعیین گردیدند. نتایج نشان می‌دهد ارتقای عملکرد سیستم نیازمند مداخلات ساختاریافته بر روی محرک‌های ریشه‌ای و مدیریت بهینه کانال‌های انتقال اثر غیرمستقیم بر متغیرهای وابسته است
کلیدواژه‌ها

عنوان مقاله English

Prioritization and Structural Analysis of Human Resource Development Drivers Based on the Dynamic Capabilities Approach in the Banking Industry

نویسندگان English

leila babaei 1
javad mehrabi 2
Seyyed mahdi alvani 3
Gholamreza Meamarzade tahran 4
1 PhD student, Department of Public Administration, Qa.C., Islamic Azad University, Qazvin, Iran
2 Assistant Professor, Department of Public Administration, Qazvin Branch, Islamic Azad University, Qazvin, Iran
3 Professor, Department of Public Administration, Qa.C., Islamic Azad University, Qazvin, Iran
4 Associate Professor, Department of Public Administration, Faculty of Management, Science and Research Branch, Islamic Azad University, Tehran, Iran
چکیده English

The present study aimed to prioritize and analyze the structural drivers of human resource development based on the dynamic capabilities approach in the banking industry. This research was conducted with a mixed method (qualitative-quantitative) in two parts: In the first part, key drivers were identified through a systematic literature review and categorized into 8 pivotal factors. In the second part, the 8x8 structural interaction matrix was provided to 18 academic experts and executive managers of the Agricultural Bank of Tehran branches, who were selected through a purposeful method. The data obtained from paired questionnaires were analyzed with the MiqMaq software.

The findings showed that the system has high stability and the matrix filling rate is 84.37%. The variables "training and application of new technologies in human resources" and "organizational stability and flexibility" with the highest guiding power and net impact were identified as the most influential drivers of the system. In contrast, "dynamic and efficient human resource management" was determined as the ultimate goal and the variables "recreation and adaptation of resources and structures" and "culture of continuous learning and innovation" were determined as the influential variables. The results show that improving system performance requires structured interventions on root drivers and optimal management of indirect effect transmission channels on dependent variables.t variables.

کلیدواژه‌ها English

Dynamic capabilities
Human resource development
MICMAC software
Banking industry
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